What do you do in your role?

In my role I meet with whanau who have been admitted or discharged from hospital. I work between the whanau and the health service providers in the hospital and the community. I ensure that whanau are connected and that their individual health needs are met. This is an advocacy and liaison role that keeps the lines of communications open and flowing to maintain connections and engagement.

In order to deliver this service, I work closely with services at Taupo Hospital, including Nurses, Doctors, Social workers, Occupational therapists, physiotherapists and other services in the community in addition to GPs and Home-Based Support Services. The primary goal is to minimise hospital readmissions and advocate for whanau to action their needs.

What do you like about your role?

I like that I get to support whanau in the choices that they make for themselves, and connecting whanau to the different support services is also a highlight of this role.


How long have you been with Tuwharetoa Health?

I came to Tuwharetoa Health in 2018 as a Support Worker, and have been in the Te Aka Matua role since August 2021.

What made you choose to work in hauora?

Having cared for my own whanau members over the years choosing to work in hauora was a natural progression. I wanted to continue supporting people.

I gain a lot of satisfaction from this mahi because I am able to assist whanau to get what is best for them.