What do you do in your role?

I receive referrals from Taupo Hospital and Pihanga Health for Turangi based whanau who have been admitted or discharged from Taupo Hospital.

I visit whanau in the hospital and in their homes and help them to transition from hospital to home. My support involves ensuring that they have everything that they need before being discharged. This includes liaising with health professionals including Occupational Therapists, Physiotherapists, GP, nurses and the Needs Assessment Committee.

The overall aim of this service is to help reduce hospital readmissions and support whanau.

In addition to this I also follow up with whanau who have not attended their hospital appointments, and these are referrals received from Lakes DHB.

What do you like about your role?

I really like helping people and seeing them flourish after they have been very mauiui (unwell).

For some of our whanau it is more about quality of life, and in this regard I feel privileged to be able to support them to achieve this.

Turangi Taupo Mangakino

How long have you been with Tuwharetoa Health?

I came to Tuwharetoa Health in 2012 as a support worker with Home Based Support Services, and in April 2021 I commenced in this Te Aka Matua role.

What made you choose to work in hauora?

I looked after my grandparents when I was young and at 15 years of age I cared for a whanau member with tetraplegia. Ever since this time I’ve always known that I wanted to work in hauora, simply so I could help people in this way.